Knowledge Base

What type of service does Recond provide?
Recond provides Japanese Auction Report, i.e. background and historical report on cars that have been sold through Japanese Auction House. We also provide report for the UK vehicle history.
How much does it cost for one report?
We charge RM49.90 for each report issued, for both Japanese and the UK report.
How fast can I get the report after payment is made?
You will get your report instantly after payment.
Which year of auction report can you check?
From 2007 onwards.
How do I read Japanese Car Auction sheet?
What type of payment methods do you accept?
Currently, we only accept Credit/Debit Card, FPX (Malaysia Online Banking) and Paypal payment.
Can I check on cars from Europe or other foreign countries besides Japan?
At the moment, only report for cars from the UK are available.
How do I obtain my report?
Type your vehicle’s chassis number or VIN in the search bar. If the report is available, add to cart or buy, then proceed with payment and you will immediately get your report.
What is VIN?
VIN stands for Vehicle Identification Number. This is a unique set of codes/numbers that identifies your vehicle.
Why am I unable to find car chassis number in Recond.my?
If you are unable to find the car chassis number, it means that car has not been sold via auction house (for Japanese cars). In this case, we are unable to provide any auction history.
Can you trust Japanese Auction Report?
Generally, yes. By right, the auction house doesn’t have any vested interest to incorrectly assess a car.
Why do I have to make payment first for UK Report?
The system for UK vehicle history report is as such; payment needs to be made first before the report can be issued.
Refund for UK Report
Since you need to make payment first for the UK report (as opposed to the Japanese report where you can search first before making payment), we will refund you if the UK report is not available. If you like to request a refund, click the chassis number in Purchased Report page.